E.U. Fines Microsoft $732 Million Over Browser
6 Maret 2013
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BRUSSELS — The European Commission on Wednesday fined Microsoft €561 million for failing to live up to a settlement agreement offering consumers a choice of Internet browsers. 
The fine, equivalent to $732 million, is first time that E.U. regulators
 have punished a company for neglecting to comply with the terms of an 
antitrust settlement, and it could signal their determination to enforce
 deals in other cases, including one involving Google, where such an 
agreement is under discussion. 
“Legally binding commitments reached in antitrust decisions play a very 
important role in our enforcement policy, because they allow for rapid 
solutions to competition problems,” said Joaquín Almunia, the Union’s 
competition commissioner. “Of course such decisions require strict 
compliance” and the “failure to comply is a very serious infringement 
that must be sanctioned accordingly.” 
The penalty imposed Wednesday brings the overall fines imposed on 
Microsoft by European antitrust regulators during the past decade to 
€2.26 billion. 
“We take full responsibility for the technical error that caused this 
problem and have apologized for it,” Microsoft said in a statement.  “We
 provided the commission with a complete and candid assessment of the 
situation, and we have taken steps to strengthen our software 
development and other processes to help avoid this mistake – or anything
 similar – in the future,” Microsoft said. 
The commission can levy a fine totaling as much as 10 percent of a 
company’s global annual revenue, but fines are usually much lower. 
The largest fine ever levied by the European authorities in an antitrust
 case was €1.1 billion, or $1.4 billion, in 2009 against Intel for 
abusing its dominance in the computer chip market. Intel is still 
appealing that ruling.        
Although Microsoft has appealed many of its past punishments, it may be 
reluctant to do so this time, preferring to focus on its rivalry with 
Google. Microsoft is among the companies that have complained about 
Google’s business practices to Mr. Almunia. 
The penalty Wednesday stemmed from an antitrust settlement in 2009 that 
called on Microsoft to give Windows users in Europe a choice of Web 
browsers, instead of pushing them to Microsoft’s Internet Explorer. 
Microsoft failed to offer users such a choice for more than a year — 
apparently without the failure’s being noticed by anyone at the company 
or the commission. 
The company admitted the problem and apologized last year. It said the 
failure had been a result of a technical issue that had escaped its 
notice, and it updated its Windows 7 and Windows 8 software to give 
European users the browser choice. 
The fine comes as Mr. Almunia’s office is negotiating with Google to try
 to resolve the commission’s concerns about that company’s dominance of 
the Internet search and advertising markets. Even if Google and the 
commission reach a settlement, a substantial fine for Microsoft would 
serve as a warning that a company would violate such a settlement at its
 financial peril. 
Antitrust regulators find that “monitoring is time consuming and 
resource intensive” and “it looks like Microsoft was able to forget 
about the Internet Explorer commitments without anyone noticing,” said 
Emanuela Lecchi, a partner in London at the law firm Watson, Farley 
& Williams. “So it would seem to me that the commission may wish to 
make an example of Microsoft.” 
The European Commission has been formally investigating Google since 
November 2010. Mr. Almunia offered the company a settlement last May 
after finding that it might have abused its dominance in Internet search
 and advertising by giving its own products an advantage over those of 
others, even while maintaining that it offered neutral results. 
Mr. Almunia and Google have been negotiating since then, and a final 
agreement may not come until later this year, suggesting that the 
strategy of seeking quick results in antitrust technology cases through 
settlements instead of lengthy legal battles could be coming undone. 
The commission has taken a tougher line with Google than U.S. regulators
 did. The Federal Trade Commission decided in January after a 19-month 
inquiry that Google had not broken antitrust laws. But Mr. Almunia has 
insisted that Google make changes to the most sensitive area of its 
business, online search.  
The latest dispute with Microsoft stemmed from the settlement of a case 
concerning Microsoft’s dominance in Internet browsers, a position the 
company has ceded to market forces in recent years. In Microsoft’s 2009 
settlement, the company did not pay a fine, but it agreed to install a 
system called Browser Choice Screen with Windows. It was intended to 
offer software like the Chrome browser from Google and the Firefox 
browser from Mozilla as alternatives to Internet Explorer, Microsoft’s 
browser. The choice was to be offered for five years, according to the 
agreement. 
More than 15 million European users of the Windows 7 SP1 version of the 
software were not offered a choice of browsers for 14 months between 
2011 and 2014, Mr. Almunia told a news conference Wednesday. 
Millions of European users of the Windows 7 SP1 version of the software 
may not have been offered a choice of browsers from February 2011 to 
July 2012, according to E.U. officials. 
The company said it learned of the error when the commission sent a 
notification about reports it had received indicating that alternative 
browsers were not being offered on some personal computers. 
Microsoft’s failure to comply with the European order has already 
resulted in financial penalties of a different sort for company 
executives. In a filing with U.S. financial regulators last October, 
Microsoft said that Steven A. Ballmer, the company’s chief executive, 
and Steven Sinofsky, then the head of its Windows division, had received
 less than the full annual bonuses they were eligible for, in part 
because of the issue in Europe.        
A month later, Mr. Sinofsky left the company in a decision that was 
described as “mutual” by people briefed on the matter. 

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